Pay Online = Extra 5% OFF + FREE Shipping + Gift Box Packaging 
Pay Online = Extra 5% OFF + FREE Shipping + Gift Box Packaging Pay Online = Extra 5% OFF + FREE Shipping + Gift Box Packaging Pay Online = Extra 5% OFF + FREE Shipping + Gift Box Packaging Welcome to RuhRatna, a brand managed by Navyanaari Fashion LLP. These Terms and Conditions govern your use of the RuhRatna website and its related services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
When you use the RuhRatna website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically, which will be via
email or by posting notices on our website.
Navyanaari Fashion LLP grants you a limited license to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Navyanaari Fashion LLP.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
RuhRatna and its affiliates attempt to be as accurate as possible when posting product descriptions. However, Navyanaari Fashion LLP does not warrant that product descriptions and any other content of this site are accurate, complete, reliable, current, or error-free.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier.
All items purchased from RuhRatna are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
All orders placed on RuhRatna are subject to product availability and will be shipped according to our shipping policies. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Navyanaari Fashion LLP shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item.
This site is provided by Navyanaari Fashion LLP on an “as is” and “as available” basis. Navyanaari Fashion LLP makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.
By visiting the RuhRatna website, you agree that the laws of India, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Navyanaari Fashion LLP.
Navyanaari Fashion LLP reserves the right to make changes to our site, policies, Service Terms, and these Terms and Conditions at any time without notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the site menu or via email at support@ruhratna.com.
Dear RuhRatna Family,
Thank you for choosing RuhRatna for your artificial jewelry needs. We are dedicated to ensuring that each piece you order is delivered in perfect condition and within the expected timeframe. Our Shipping and Delivery Policy outlines the methods and practices we employ to meet these commitments, allowing you to shop with confidence and ease.
Delivery Timeline:
Metro and Tier 1 Cities: Deliveries to these areas typically take between 3-4 working days.
Tier 2 and Tier 3 Cities and Rural Areas: Deliveries may take about 5-6 working days, depending on the exact location.
Please Note: While we provide an estimated delivery time based on your pin code at the time of order placement, actual delivery times may vary due to factors beyond our control such as logistical challenges, weather conditions, or unexpected increases in demand. We strive to keep you updated on any potential delays, but RuhRatna cannot be held responsible for delays caused by external factors.
Shipping Fees:
– A flat shipping fee of ₹50 is charged for each order.
– Special promotions and coupons may occasionally offer free shipping. Please check our website for current offers and coupon details.
Online Payment Discount:
– Customers who opt for online payment methods instead of Cash on Delivery (COD) can avail a 5% discount on their total purchase.
This discount encourages secure and efficient transactions.
Shipping Partners:
Through our partnership with Shiprocket, we are connected with India’s leading logistics providers, including India Post, Xpressbees, Ekart, Blue Dart, Shadowfax, Delhivery, and DTDC, ensuring that your order reaches you no matter where you are located.
Order Tracking:
Once your order is dispatched, you will receive a tracking link via email, allowing you to view and monitor the delivery status of your order.
Order Cancellations:
– Orders can be cancelled at no additional cost if they have not yet been shipped. To cancel an order, please contact our customer support as soon as possible.
– If the order has already been dispatched, please refer to our Return, Exchange, and Refund Policy for further instructions.
Damaged or Lost Orders:
In the rare event that your order is lost during transit or arrives damaged, please contact us immediately. Refusing the delivery if the package is visibly damaged and notifying our customer service will ensure prompt action, including a refund or replacement, depending on your preference.
Cash on Delivery (COD):
– COD is available for all eligible products and locations.
– Payment must be made in full at the time of delivery, and the package cannot be opened before payment is complete.
Contact Us
For further information about our privacy practices, or if you have any questions or concerns,
please contact us:
– Email: support@ruhratna.com
– WhatsApp: +91 84488 77752
Warm regards,
The RuhRatna Team
